Bajee Apps Privacy Policy — Your data is our responsibility

1. Introduction

Bajee Apps ("we", "us", "platform") is one of Bangladesh's most trusted online betting and gaming platforms. We believe that a member's personal information is their own — and protecting it is our highest responsibility.

This Privacy Policy clearly explains what information Bajee Apps collects, why it is collected, how it is stored, and under what circumstances it is shared. The policy is prepared in accordance with applicable data protection laws in Bangladesh and international standards.

By creating an account or using the Bajee Apps platform, you are considered to have read and accepted this Privacy Policy. If you have any questions about any part of the policy, feel free to reach out to our support team.

2. What Information We Collect

Bajee Apps only collects information that is strictly necessary. We never ask for anything beyond that. Here's a breakdown of the types of information we collect:

3. How we collect information

Bajee Apps collects information through several methods. You will be informed about each one:

Collected Directly:

• Information you provide when filling out the registration form.
• Documents submitted for KYC verification.
• Information provided when contacting our support team.
• Mobile banking details provided at the time of payment.

Automatically Collected:

• Through cookies & tracking technologies.
• Logs of your activity on the platform.
• Technical information related to your device and network.

4. How We Use Your Information

Bajee Apps uses your information only for specific, legitimate purposes. We never use it for anything beyond what is stated.

• Account Management: Account registration, login & profile management.
• Payment processing: Deposit, withdrawal & transaction verification.
• Fraud prevention: Detecting and preventing suspicious activity.
• Service Improvement: Analyzing and improving the user experience.
• Contact: Sending important notices, offers, and updates.
• Legal obligations: Complying with regulatory authority directives.
• Responsible Gaming: Identifying potential signs of addictive behaviour and providing support.

5. Data Sharing Policy

Bajee Apps fully respects your privacy. We exercise strict controls over who can access your information.

When your information may be shared:

• Payment Provider: With mobile banking partners such as Mobile Pay, Nagad, and Rocket — solely to process transactions.
• KYC partner: With authorized third parties for identity verification — on a strictly limited basis.
• Law Enforcement: When required by a valid court order or government directive.
• Security Investigations: For investigating fraud or unlawful activity.

What we never do:

• Selling your information to third-party advertisers.
• Sharing your information on any social media platform without your consent.
• Sharing your information with other betting or gaming companies.

6. Security Measures

Bajee Apps uses industry-standard security technology to protect your data. Our security framework is multi-layered:

• Encryption: All data is protected with 256-bit AES encryption, both at rest and in transit.
• SSL/TLS: Every connection to the website and app is encrypted with TLS 1.3.
• Two-factor authentication (2FA): OTP verification is required for login and major transactions.
• Firewall & DDoS Protection: Advanced server-level protection is active at all times.
• Regular Security Audits: Regularly audited by third-party security experts.
• Staff training: Only authorized staff can access your information, and they are bound by strict confidentiality agreements.

7. Cookie Policy

Bajee Apps uses cookies and similar technologies to ensure platform functionality and enhance your experience.

Cookies we use:

• Essential Cookies: Maintaining login sessions and security tokens — the platform cannot function without these.
• Performance cookies: Page load times and error tracking — used to improve our service.
• Functional Cookies: Remembering your language preference and theme settings.
• Analytics Cookies: Understanding user behavior — based entirely on anonymized data.

You can disable cookies at any time through your browser settings, though some platform features may not function properly as a result.

8. Data Retention

Bajee Apps does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Once the retention period expires, data is permanently and securely deleted to ensure it cannot be recovered.

9. Your Rights

As a Bajee Apps member, you have several important rights over your data:

10. Child Protection

Bajee Apps is strictly for users aged 18 and above. We never knowingly collect or store personal information from minors.

If a parent or guardian discovers that their minor child has created an account on Bajee Apps, please contact us immediately. We will close the account, erase all associated data, and refund any deposited funds.

11. Policy Changes

Bajee Apps may update this Privacy Policy as needed. If any significant changes are made, we will notify you via email or an in-platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

• Minor changes: Only the updated date on the page will be revised.
• Moderate changes: A banner notification will be displayed on the platform.
• Major changes: You will be notified directly via email and SMS, and fresh consent will be obtained.

12. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our data protection team:

• Email: support@bajeeapps.com
• Response Time: Within 72 hours (on business days)
• Data Request Processing: Up to 30 Business Days

Our Help Center Detailed guidelines are also available on the page.